Since its launch in November last year, “ICBC Smart Guard” the security service for accounts has provided smart protection for account transactions and fund security for more than 10 million ICBC customers. Data showed that this year, ICBC has helped individual customers to prevent and control telecom frauds with a total value of nearly RMB100 million through this service.

According to the relevant person in charge, “ICBC Smart Guard” integrates eight client-end products such as account security detection, account lock, transaction limit setting, security management of quick payment, transaction verification of pure magnetic stripe cards, large transaction verification, SMS stop payment, and balance inquiry through self-service channel. Customers can use and customize various security service functions by themselves. For example, customers can set an account lock for bank cards under their names according to their needs, and set the functions of “overseas lock”, “regional lock” and “night lock” to effectively prevent the risk of cards being unauthorized used in different places and guarantee security for account transactions and funds.

In recent years, ICBC, in the face of the widely concerned account and financial security issues for bank customers, has continuously increased its research and investment in financial technology, such as artificial intelligence, blockchain, biological recognition, and data risk control, and has enhanced the technological transformation capabilities to provide customers with safe and efficient financial services. At present, ICBC has built the “Cloud Monitoring” platform which centers on systems such as ICBC e-Security, individual account fraud risk monitoring, credit card fraud risk monitoring, online transaction risk monitoring, telecom fraud account identification and early warning, covering online and offline, whole-process business, and performing both external prevention and internal control functions. It has realized the pre-event warning and mid-event stop of risk trading events, enabling the “smart risk control” to really benefit thousands of households.