ICBC Visa Platinum Card holders can enjoy freight compensation upon return of goods purchased on 40 designated international well-known shopping websites with transaction records and related proof provided before December 31, 2017.
-Purchase and payment shall be finished on designated overseas online shopping websites with ICBC Visa Platinum Card before December 31, 2017.
-Receive goods sent from overseas websites and apply for return
-Begin return process
(1)“Click to enter” the claim application page or inquire by the steps below: “official website of Zhongan - insurance service - apply for claims – freight insurance for overseas online shopping via Visa “;
(2)Fill in identity information of the applicant. The system will automatically figure out whether the applicant is eligible for this offer;
(3)Fill in goods information and return address. Freight will be delivered by designated transfer company “Yi-express”;
(4)Merchants verify the returned goods and customers submit the proof of successful return.
(5)After the submission of the proof, freight compensation will be directly paid to your ICBC Visa Platinum Card (approximately five working days)
2.Which online shopping websites are available?
40 official shopping websites including Apple, Tiffany & Co., Louis Vuitton, Coach, Michael Kors and so on. Please refer to the list attached at the end.
1.One customer, (irrespective how many ICBC Visa Platinum Cards you possess) can only claim for two times at most.
2.The amount of freight compensation is the freight of the first kilogram of the actual return (freight only, tariff and consumption tax are not included). The maximum amount of a single claim does not exceed RMB150.
3.No other delivery company or shipping company can be employed. If you return goods by logistics or shipping companies selected by you own, no compensation will be received under this activity.
4.If there is any problem about the return freight insurance service, please contact:
Customer service of Yi-express for goods shipping 400 863 6658
Customer service of Zhongan Insurance for the progress of freight compensation 400 999 9595