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How to determine the star rates of personal customers?
 
To provide better services, the bank will determine your star rate on the basis of your account status, ie., you business volume in the past 6 months, including you deposit, lending, investment (including funds, wealth management products, government bonds, insurance, foreign exchange, precious metals ,etc.), consumption by cards, remittance and non-local deposit &withdrawal and so on. The larger your business volume is, the more your star points are and the higher your state rate will be. The bank will provide different services for different start-rate. The higher your state rate is, the more preference will be provided for service charge. In this case, 3-star customers and below cannot enjoy any preference. If the bank charge you differently for the same business, it might be caused by star-rate adjustment.

(2016-05-10)
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